Making your website
Make sense.
For service-based business owners who know their website isn’t quite right - but don’t know where to start.
If your website feels off… you’re not imagining it.
You know that feeling when your business has grown —
but your website still feels stuck in the past?
You tweak a line here.
Move a section there.
Maybe rewrite the About page for the fourth time.
And yet… it still doesn’t quite sound like you.
It doesn’t clearly say what you do.
And it definitely isn’t bringing in the right enquiries.
That’s not because you’re bad at business.
It’s because your website doesn’t have a clear strategy behind it.
That’s where I come in.
I help service-based businesses make their websites clear, confident, and easy to say yes to.
I work with small business owners who know their website isn’t quite right —
but aren’t sure whether they need a rewrite, a restructure, or a complete reset.
Together, we:
Clarify what you actually do (in words real humans understand)
Restructure your pages so they flow and make sense
Rewrite your website so it sounds like you, not a template
Create a site that supports your business — not confuses it
No jargon.
No pressure to “know what you need.”
Just clear strategy and thoughtful words that do the heavy lifting for you.
How it Works
We get clear
You tell me what feels off, what’s confusing you, and where your website isn’t pulling its weight.
I’ll review your site through a strategy-first lens — structure, messaging, and flow — so we can pinpoint what actually needs fixing (and what doesn’t).
We simplify
Once we know the problem, I simplify the solution.
That might look like a rewrite, a restructure, or refining what’s already there — always focused on clarity, confidence, and ease for your audience.
No jargon.
No unnecessary pages.
Just what your website actually needs.
Your website finally makes sense
You walk away with a website that:
Clearly explains what you do
Sounds like you
Guides visitors where you want them to go
Supports your business instead of slowing it down
Website support, made simple
Not sure what you need yet? That’s okay — this is where clarity starts.
About MEE
I help service-based business owners make their websites clear, confident, and easy to understand — without the overwhelm.
Most of the people I work with don’t hate their business.
They just feel stuck when it comes to their website.
It doesn’t quite sound like them.
It feels messy or outdated.
And they’re not sure whether it needs a rewrite, a restructure, or a complete reset.
That uncertainty makes it hard to move forward — and even harder to trust that your website is doing what it’s meant to do.
With over 10 years in digital marketing, I help bridge that gap.
I take what’s already in your head — your experience, your offers, your way of working — and turn it into a website that actually makes sense to real humans. Clear messaging, thoughtful structure, and words that guide people to the right next step.
Everything I create is grounded in strategy and SEO best practice, but always led by clarity — not jargon, not trends, and not guesswork.
No big-agency energy.
No “just trust me” marketing.
Just calm, considered website support that helps your business feel easier to run.
What I Value
Clarity over complexity
Your website should feel easy to understand — for you and your audience.
Strategy before aesthetics
Pretty is nice. Clear and purposeful is better.
Human-first always
No jargon, no pressure, no marketing noise. Just words that make sense.
Calm, considered support
You don’t need more overwhelm — you need clarity and confidence.
how clients typically work with me
Most clients don’t come to me knowing exactly what they need — they come because their website feels off.
We usually start by getting clear on direction and messaging, then bring that clarity to life through content or ongoing support as their business evolves.
Because I’ve worked across digital marketing end-to-end — from planning and campaigns through to implementation and reporting — I’m able to help clients focus on what actually matters for their website, and avoid unnecessary noise.
Trusted with clear, public-facing websites
“Chelsea took the time to really understand what I needed, and tailored the website support perfectly to match it.”
— Jess Phillips, Local Councillor
Ready to make your website make sense?
If your website feels confusing, unfinished, or just not quite right, you don’t have to figure it out alone.
You don’t need to know exactly what’s wrong — that’s my job.
You just need to be ready for clarity.